Thoughtfully connected software
Commerce,in good order.
Behind every great retail experience is a business with a lot of moving parts. We build the software that brings them together.
Follow an order through the business.
One connected operationAn order comes in.
The storefront is only the start of the story.
Illustrative workflow 1 / 3
A clearer way to work
Your business is connected.
Your software should be, too.
Orders in one system. Stock in another. Customer conversations somewhere else. As a business grows, the work between its tools grows with it.
Maëlis brings the whole operation into focus. We develop commerce software around the way a retail business actually runs, with shared information and fewer manual handovers.
It starts with a customer.
One moment.
A lot in motion.
One order sets an entire business in motion. The storefront is just the beginning.
Everything in its place.
Know what’s
ready to go.
Stock and orders belong in the same picture. A clearer view means a clearer next step.
From the team to the customer.
Every detail.
Connected.
Fulfilment, tracking and customer service work better when the context travels with the order.
See the whole platformThe Maëlis platform
The whole picture.
Every working part.
One connected vision for commerce, from what your customers see to everything that happens behind the scenes.
Good things,
simply made.
A considered experience.
A connected business.
A storefront should feel like your brand and work as part of your operation. Our focus is fast, thoughtful shopping experiences with the commerce foundations underneath.
- Brand-led shopping across devices
- Product, stock and order information together
- A foundation for multiple brands and markets
Every order.
A clear path forward.
Bring the work after checkout into one place. We design order workflows that connect sales channels with the people, warehouses and carriers that get orders out the door.
- A shared queue across sales channels
- Picking, packing, shipping and tracking workflows
- Exceptions visible before they become problems
Know what you have.
See what you need.
Good stock decisions need a complete picture. Our inventory work brings locations, allocations and purchasing into the same conversation as actual demand.
- Stock visibility across locations and channels
- Allocations connected to incoming orders
- Purchasing informed by sales and stock cover
Better answers start
with the whole story.
Your customer sees one business. Service tools should help your team do the same, with conversations and order information available together.
- Email, chat and marketplace conversation workflows
- Order and delivery context close at hand
- AI assistance with people in control of replies
Less looking back.
More looking ahead.
Reporting should help you decide what to do next. We connect sales patterns with stock and purchasing so the information supports everyday operational decisions.
- Demand patterns grounded in order history
- Stock cover and replenishment planning
- Useful views across products, channels and markets
From an order
to an explainable number.
Commerce doesn’t stop at the sale. We design connections between orders, fees, payouts and accounting, with a clear trail for the people who need to reconcile them.
- Order and payment information brought together
- Marketplace fees and settlement workflows
- Accounting connections with traceable records
Our platform is in development. These examples illustrate our direction; scope and availability are agreed for each engagement.
A more connected operation
Many moving parts.
One clear picture.
When your systems share context, the work between them gets simpler. A connected foundation gives your team room to focus on the business.
How we workOne connected operationBuilt around your business
Start with the work.
Make the software fit.
A good system begins with understanding the details: where the work slows down, what the team needs, and what should happen next.
- 01
Understand the operation
Map the real workflows, systems and handovers. Identify the friction and decide what’s worth solving first.
- 02
Connect the right pieces
Define the platform, integrations or automation around the business. Keep the scope clear and the outcomes practical.
- 03
Build, test and refine
Work through real scenarios, introduce changes thoughtfully, and improve from what happens in day-to-day use.
A platform. A connection.
A better way to do a job.
You don’t have to begin with the whole picture. We also discuss focused integration and automation projects.
An independent perspective
Built with the operator
in mind.
Maëlis Labs is an independent Australian software company based in Brisbane. Our perspective comes from years of hands-on e-commerce operations: the busy dispatch days, the stock questions, the systems that don’t quite talk to each other.
That experience shapes what we build. Thoughtful software, practical automation and a connected view of the business, for retailers ready for their next chapter.
Meet your next software partnerWho is Maëlis for?
We’re focused on growing retail and e-commerce businesses whose operations have become more complex than their tools can comfortably support. That might mean multiple channels, brands, warehouses or markets, or simply too much time spent moving information between systems.
Is the platform available today?
The Maëlis platform is in development. We’re open to conversations about licensing, integration projects and partnerships. We’ll discuss what’s relevant to your business and be clear about scope, availability and timing before any commitment.
Do we need to replace all our existing software?
That depends on what you need. An engagement can begin with a specific integration or workflow. We’ll look at the tools you already have and work out where connecting, extending or replacing a system makes sense.
Which platforms and services can you connect?
We assess integrations around your actual systems, including storefronts, marketplaces, carriers and accounting tools. Compatibility depends on the access and interfaces each service provides. Share your current setup and we can discuss the options.
How do pricing and licensing work?
We scope each engagement individually. Pricing and licensing terms depend on the software, integrations, implementation and support involved. An initial conversation helps establish the requirements before a proposal is prepared.
Where are you based?
We’re based in Brisbane, Queensland, and our focus is retail and e-commerce businesses in Australia and Asia-Pacific.
Let’s make things work better
What’s the next
chapter for
your business?
Tell us what you’re building, what’s getting in the way, or what you’d like to connect. We’ll start there.
hello@maelis.com.auBrisbane, Queensland, Australia
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